---
title: "Refund & Cancellation Policy — MarketMaster.dev"
description: "The refund and cancellation policy for MarketMaster.dev, operated by Decent4. Billing is handled by Stripe."
canonical_url: https://marketmaster.dev/refund
html_url: https://marketmaster.dev/refund
content_type: text/markdown
robots: noindex, follow
generated_from: refund.html
---

> The refund and cancellation policy for MarketMaster.dev, operated by Decent4. Billing is handled by Stripe.

[← MarketMaster.dev](https://marketmaster.dev/)

# Refund & Cancellation Policy

Last updated: July 6, 2026

This policy explains how subscriptions, cancellations, and refunds work for MarketMaster.dev (the
"Service"), operated by **Decent4** ("we", "us", "our"). It supplements Section 6 of our
[Terms of Service](https://marketmaster.dev/terms).

Payments are processed by **Stripe**. Approved refunds are returned through Stripe to
your original payment method.

## 1. Subscriptions and renewals

Paid plans are sold as recurring subscriptions (monthly or annual). Your plan renews automatically at
the end of each billing period at the then-current price until you cancel. We email a receipt for each
charge.

## 2. Cancelling

You can cancel at any time from your [account page](https://marketmaster.dev/account) (Manage billing), which
opens the Stripe customer portal. Cancellation stops future renewals; your plan stays active until the end
of the period you have already paid for, and you keep access until then. Cancelling does not, by itself,
trigger a refund of the current period.

## 3. Refunds

Except where a refund is required by applicable law, subscription fees are **non-refundable**, and we
do not provide refunds or credits for partial billing periods, unused time, or features you did not use.

We may, at our discretion, grant a refund — for example for a duplicate charge, a clear billing error,
or a service problem we cannot resolve. To request one, contact us (below) with your account email and the
reason; approved refunds are processed by Stripe back to your original payment method.

## 4. Your statutory rights

Nothing in this policy limits any non-waivable refund or cancellation rights you have under the law of
your country or region (for example, statutory withdrawal/"cooling-off" rights for consumers in the EU and
UK). Where such rights apply, they prevail over the "non-refundable" rule above.

## 5. Subscription-only service

The Service is subscription-only: generating packages requires an active paid plan, and you are billed
when you subscribe. There is no standing free tier or trial. A time-limited promotion may reduce your first
Stripe invoice; after the stated discount, the subscription renews at the regular price unless you cancel.

## 6. Chargebacks

If you believe a charge is wrong, please contact us first — we can usually resolve it faster than a
bank dispute. Payment disputes are handled through Stripe's dispute tools.

## 7. Contact

Decent4 — [Info@decent4.com](mailto:Info@decent4.com)

© 2026 Decent4
[Privacy](https://marketmaster.dev/privacy)
[Terms](https://marketmaster.dev/terms)
[Refunds](https://marketmaster.dev/refund)
[Home](https://marketmaster.dev/)

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